Returns and Refunds

Our guarantee to you

Should you purchase any goods from our monushop.co.uk that you are not entirely satisfied with or that do not achieve the desired results, we will gladly exchange them or offer a full refund.

Customer care

In this instance, please call our customer care line on  +44(0) 1242 538334 or email us at [email protected] and we can provide you with our returns address information to enable you to return the products to us.

Advisors and availability

Our team of advisors are here between 8.30am and 4.30pm, Monday to Friday. At all other times, please leave a message on our answerphone, and we will ring you back as soon as we can. You may also email us at [email protected].